Core Policy

What is a Core and a Core Charge? 

Core Return Policy

• Cores must be drained of all fluid or the core credit will not be refunded.
• Cores must be returned within 30 days to receive core credit.
• All cores must be the exact equal of the part purchased.
• Cores must be complete, assembled, unmodified, and in rebuildable condition to receive full credit. All cores need to be inspected by our rebuilder to confirm that they are rebuildable before a core refund will be issued. For large items such as engines, injection pumps, and cylinder heads, this process typically takes two to three weeks.
• Cores must be returned in the same box your new/remanufactured part came in.  This applies especially to alternators, starters, Bosch parts, brake calipers and steering racks.  (If your part came in a generic brown box don’t worry it.)
• Once accepted for return, cores returned to Parts Place are thrown into a bin for rebuilding and become generic. A specific core cannot be returned to a customer for any reason.  
• Core return shipping charges are the responsibility of the customer and are not refundable.